How to clear the cache and cookies on your mobile device

Android devices:

  1. Navigate to the Home screen
  2. Tap on the following in the specified order:
  • Browser
  • Menu (designated by either three horizontal lines or three dots)
  • Settings
  • Privacy & Security
  • Clear Cache
  • OK
  • Clear all cookie data
  • OK

iOS devices:

  1. Navigate to the Home screen
  2. Tap on Settings
  3. Scroll down to Safari
  4. Tap on Clear History and Website Data
  5. Tap on Clear History and Data

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